As you all know by now, our daughters are enrolled on Virtual Schooling. And like any other schooling, we might be spared from transport, uniforms, and other school expenses but in general, there’s other items normal children don’t require that our needed. One of them are headphones.

Attending different classes at the same time but on the same room, using headphones is a necessity for them to understand listen to their teachers clearly without compromising the other.

We chose to get them the JBL JR300BT as we already own different JBL headphone and speakers over the years and have tried and tested its quality. Budget wise, we find it reasonably priced.

Imagine our dismay when yesterday, our eldest’s headphones won’t open nor charge despite just being used as normal the day before. For a headphone only used for a maximum of 5-6 hrs a day for less than a year, I was so upset. I tried looking online for what could have went wrong but with only two (2) buttons to play with to make it work again, I was only left with an option I saw online which requires me to open it up.

Luckily I got to my senses quickly and discard that though since I can’t find the smallest screwdriver we have that could is needed to open the headphones. I resort into checking our Lazada app where we bought it around mid-year last year. Luckily we got it with 1-year warranty. Having bought it on the 6th of June last year, I’m just grateful its still under warranty. I quickly messaged the JBL, the seller online.

Communication was swiftly done as they are quick to reply and gave immediately the details confirming that our item is still under warranty and gave the address and opening hours of their service center. I was delighted to know that the service center isn’t that far from our home either.

Arriving at their service center the next day, I was quickly assisted by this kind lady. She only asked me what is wrong and did a little diagnostic test on the headphones herself. I was asked to fill-up a form online (on an ipad) and as before I was finished, she’s already ready with a new set for me.

I happily came back with a new headphones for our daughter and not needing to buy new ones.

Here are the other reasons why we chose JBL JR300BT for our kids:

JBL Safe Sound. With the right amount of decibels, which is lower than 85dB, it gives us peace of mind that our kids ears are taken good care of despite using their headphones daily for 4-6 hrs a day.

Wireless. Gone ar the days where we needed to furiously untangle headphone wires everyday. We don’t want to go through that hassle with our daughters. Another thing is potentially forgetting they are wearing their headsets (connected to their laptops) and suddenly needed to go somewhere else.

Battery Life. As mentioned, the headphones were bought for daily usage as both our daughters attend virtual schooling. With up-to 12 hrs of battery life, we don’t need to worry that their headphones battery would die-off while they are in the middle of a class.

Easy controls. The headphones only have two buttons on it. One to open it and another to connect to bluetooth, just perfect for kids to easily operate.

Fits Comfortably. Like any headphones of JBL, the fit of this is greatly made. Not only is it comfortable but compact as well. This has been well tested when we travelled to Europe just weeks ago. As the kids attend their virtual school while we’re on the train, it sure is easy to put back and pack as we continue for our next destination.

Designed for kids. JBL JR300BT has 3 colours to choose from Pink, Blue, and Teal which kids would enjoy. Our eldest got the blue while our youngest got the pink one.

Stickers. If you asked our daughters what they love the most of their headphones, they’ll surely answer without a blink….the stickers! True enough, their headphones has been well personalised in less than 5 minutes of us giving it to them.

The verdict:

Without a doubt a very happy customer based on the performance of their customer service. Having items changed for a new set is made, fuzz free. Even communication with JBL through Lazada app has been swiftly made and for any customer, we surely would give a ⭐️⭐️⭐️⭐️⭐️ for their great work.

As for the of JBL headphones though, I want to be honest that to say that I was quite dismayed by its performance. Having loved their other headphones and speakers which we have been using for the past few years already, I hope this is a one time thing only and just so happened to be the 🤞🏼lucky ones to get the one with a factory defect. Purchasing something and finding it not working without even a year from buying it makes you want to think of the real quality of it. It’s a great thing that this has happened while it’s still under warranty. A few weeks away from its warranty wearing off. As much as I would like to contemplate with all my WHAT IFs, let’s just focus on the good side.😁 Headphones has been replaced!

JBL Customer Service: